In comment #9 at this post, Susan makes a kind of canonical case I've heard from lots of assessment people.
First, I should say that I agree with 95% of the intended answers to Susan's rhetorical questions. We should be much clearer about what we want our students to get out of their degrees, and we should put in the hard work of assessing the extent that we are successful.
But "assessment" in contemporary American bureaucracies almost always accomplishes exactly the opposite of the laudable goals that Susan and I share. And there are deep systematic reasons for this. Below, I will first explain three fallacies and then explain why everyone involved in assessment faces enormous pressure to go along with these fallacies. Along the way I hope to make it clear how this results in "assessment" making things demonstrably worse.**
Why do things like "professional development," "continuing education," "team-building," and (yes, this too) "assessment" always have to tend towards infantalizing the poor people subjected to them?
It's one thing to bureaucratically humiliate people by making them waste huge gobs of time. But this business of making them engage in ritualistic idiotic performances (which always involve to some extent enthusiastically presupposing that everyone is not in fact wasting time) is a much higher echelon of evil. How can the adult human beings in this video (courtesy Washington Post) have any self-respect?*
Mark my words. First they came for the high school teachers. . .**
[*To be fair, everyone involved in making the video and smuggling it to the Washington Post gained back their self-respect fourfold.
**If I was doing my normal thing and putting a rock video in the upper right hand corner, it would probably have been Jane's Addiction's "Idiots Rule." But I realized that it didn't scan because even if team-builder/professional development/assessment types are self-deluded enough to believe in the rightness of what they make the rest of us do, it takes quite a bit of intelligence to get people so complicit in their own immiseration.]
A few days ago, while trying to open the interwebs thingy to allow me to start entering my grades, I was prevented from doing so by a pop-up menu that referenced LSU's Policy Statement 67. The text included unsubstantiated and highly dubious claims such as that most workplace problems are the result of drugs and alcohol abuse by workers. And this was only a few weeks after all of the chairs at LSU had to provide verification that every single faculty member had read a hysterical message from our staff and administrative overlords that justified expanding the extension of pee-tested employees at LSU to now include faculty. The wretched communiqué justified pee-testing faculty because of new evidence showing that marijuana is harmful to 13 year olds.*
Anyhow, when I scrolled to the bottom of the popup, I had to click a button saying not only that I read the document but also that I "agreed" with it.
I honestly don't get this. Are my beliefs a condition of employment at LSU? There was no button that said I read it but didn't agree with it.
Yesterday I had one of those thank God for tenure moments.
At a meeting of the"Assessment Officers" of over 100 LSU programs as well as most of the relevant deans, I blurted out, "Well, that's perfectly silly," after a dean announced that she would send back for substantial rewriting annual report that did not interpret the assessment "data sets" to entail problems that would be rectified in the "action plan."**[Please read notes ** and **** below to get some idea of just how much make-work this is.]
Then, when the hundred plus group of otherwise intelligent people looked at me, I didn't do a very good job articulating why this kind of thing was stupid during the cultural revolution in China and just as stupid today. I just said that if a unit is doing well there's no reason to find problems and that you can't expect units to get better to infinity.
This precipitated another long speech by the poor man in charge of LSU's compliance with SAAC's accreditation mandates involving assessment.*** This speech reiterated how there's always room for improvement and how this process should be helpful.**** I wanted to explain to him that he had John Calvin's doctrine on the depravity of man dreadfully wrong, but didn't say anything. Besides, everyone present needed guidance on the constantly changing computer interface that makes us enter data in all sorts of new ways and also at six months intervals recursively assess how well we are assessing.
Forbes, leading the way in social science methodology with their ranking of America's Top Colleges, 2013.
Student Satisfaction (22.5%) This is based on student evaluations from RateMyProfessor* (15%), the largest site for professor ratings. This snapshot of what students think about their classes is akin to what agencies like Consumers Report or J.D. Powers and Associates do when they provide information on various goods or services. (CCAP does not score the chili-pepper icons, indicating a professor’s “hotness.”)
So, here's the Truth or Dare: have you ever commented on your or a colleague's RMP page?